Shipping Policy

Shipping Policy

Last updated: 27/06/2026

This Shipping Policy applies to orders placed through the BLAKO FISHING PTY LTD online store.

We currently ship Australia-wide using Australia Post.

Nothing in this policy excludes, restricts, or modifies any rights you may have under Australian Consumer Law.

Express Shipping

We currently offer Australia Post Express shipping for Australian orders.

  • Express shipping is charged at $6.95 Australia-wide

  • Orders over $75.00 qualify for free express shipping

Shipping rates, delivery services, and free shipping thresholds may be updated from time to time.

Processing Time

Orders are usually dispatched the next business day after your order is placed.

Orders are processed Monday to Friday, excluding weekends and public holidays.

Orders placed on weekends or public holidays will usually be dispatched on the next business day.

During peak periods, sales events, product launches, or high order volume, dispatch may take slightly longer.

Delivery Timeframes

Australia Post Express delivery is estimated at 1–4 business days from dispatch.

This estimate is based on Australia Post’s Express Post delivery timeframes within the Express Post network. Australia Post states that Express Post delivery generally takes 1–3 business days, with delivery speed depending on the sending and delivery locations.

Orders sent to regional, rural, remote, or non-major metro areas may take additional business days beyond the estimated timeframe.

Delivery timeframes are estimates only and may be affected by Australia Post delays, public holidays, peak periods, regional delivery areas, weather events, network disruptions, or other circumstances outside our control.

Tracking Your Order

Once your order has been dispatched, you’ll receive a tracking link by email.

You can also track your order by logging into your BLAKO account and checking your order status.

If this is your first time ordering from BLAKO, please check your junk or spam folder, as tracking emails may sometimes end up there.

Tracking updates may take some time to appear after dispatch while Australia Post scans and processes the parcel through its network.

Delivery Address

Customers are responsible for entering and confirming the correct delivery address before completing checkout.

Please check your shipping details carefully before placing your order. Once an order has been dispatched, we may not be able to change the delivery address.

If an incorrect or incomplete address is provided at checkout and the order is dispatched to that address, BLAKO FISHING PTY LTD is not responsible for delays, failed delivery, lost parcels, or additional costs that result from the incorrect address.

Refunds or replacements will not be provided where an order has been delivered to the address entered at checkout, unless required under Australian Consumer Law.

If a parcel is returned to us due to an incorrect or incomplete address, we may arrange re-delivery at the customer’s cost.

Missing or Not Received Orders

If your order has not arrived or appears to be missing, please contact us as soon as possible with your order number so we can investigate with Australia Post.

Missing or not received orders must be reported within a reasonable timeframe.

If an order has not been reported as missing or not received within 6 months from the date of dispatch, we may be limited in what we can do to assist, as carrier investigations and tracking information may no longer be available.

This does not affect any rights you may have under Australian Consumer Law.

Delivery Issues

If your parcel appears delayed, lost, damaged, or has an issue on arrival, please contact us with your order number.

For damaged items, please include photos of:

  • The product received

  • All package contents

  • The external packaging

  • The shipping label

We recommend contacting us within 7 days of delivery if there is an issue with your order so we can review and resolve the issue quickly.

Please do not dispose of the product, packaging, shipping label, or order contents until the issue has been reviewed.

Authority To Leave / Safe Drop

Australia Post may leave your parcel in a safe place or leave a collection card, depending on the delivery service, your location, and Australia Post’s delivery process.

If a parcel is marked as delivered by Australia Post but cannot be located, please contact us as soon as possible with your order number so we can help investigate where possible.

We may ask you to check around the delivery address, contact your local post office, or provide additional information to assist with the investigation.

Unavailable Items

In the unlikely event that an item you ordered is unavailable, we will contact you as soon as possible to arrange a suitable replacement, backorder, refund, store credit, or another appropriate solution.

If we are unable to fulfil your order within a reasonable time, we will provide an appropriate solution in line with Australian Consumer Law.

Contact Us

If you have any questions about shipping or delivery, please contact us through our contact page with your order number.