BLAKO FISHING PTY LTD Privacy Policy

Last updated: 24/09/2024

This Privacy Policy describes how BLAKO FISHING PTY LTD ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.blako.com.au (the "Site") or otherwise interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised "Last updated" date.

Information We Collect

Information You Provide:
Contact details including name, address, phone number, and email
Order details including billing and shipping address, and payment confirmation
Account information such as username and password
Shopping activity including items viewed, added to cart or wishlist
Support messages provided through customer service interactions

Information Collected Automatically:
Usage data such as device type, browser, IP address, and interactions with the site
Tracking technologies such as cookies, pixels, and web beacons

Information from Third Parties:
Partners like Shopify and payment processors
Analytics and marketing tool providers

Use of Personal Information
We use your personal information to:
Process orders and deliver products
Provide customer service
Communicate order updates and promotional offers
Improve our services and enhance website experience
Prevent fraud and maintain site security
Comply with legal and regulatory obligations

Cookies
We use cookies to personalize your experience, analyze traffic, and deliver relevant marketing. You can manage cookie preferences through your browser settings. For more information, refer to Shopify's Cookie Policy: https://www.shopify.com/legal/cookies

Disclosure of Personal Information
We may share personal information with:
Service providers such as shipping companies, IT support, and payment processors
Business and marketing partners including Shopify
Affiliates and within our corporate group
Legal authorities as required by law or to protect our rights

User Generated Content
Any content you submit publicly, such as product reviews, may be visible to others. Do not share sensitive information in public posts.

Third Party Links
Our site may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

Children's Privacy
We do not knowingly collect personal information from children under 16. If you believe your child has provided personal information, please contact us.

Data Security and Retention
We implement appropriate measures to protect your data, though no system is completely secure. We retain data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information
Restrict or object to how your data is processed
Withdraw your consent, where applicable
Opt out of marketing communications and data sharing

To exercise your rights or ask questions, please contact us via our contact page.